Head Office Roma

71-75 Duke St, Roma Queensland

Call Us Today

1300 192 737

Office Hours (Roma)

Monday to Friday 8.30 am to 5 pm

Our services

Hot Shot & Urgent Freight

When a part not arriving means a crew standing around, the freight cost stops being the expensive number. Our hot shot service runs urgent consignments as dedicated movements, 24 hours a day, 7 days a week.

What hot shot means

A hot shot is a dedicated run. Rather than waiting for the next scheduled service and sharing a vehicle with other freight, your consignment goes on its own vehicle, direct, as soon as it can be loaded.

It costs more per kilogram than general freight, and for the right job it is comfortably the cheaper option. A scheduled service is the sensible choice for planned stock; a hot shot exists for the morning a rig is down, a pump has failed, or a component has been damaged in transit and the replacement has to be on site today.

Available 24/7

We handle urgent consignments 24 hours a day, 7 days a week. Breakdowns do not keep office hours, and neither does this service. Call 1300 192 737 and tell us what has happened and where it needs to be.

Where we run hot shots

Hot shot work runs across our network: Brisbane, Toowoomba and all areas west to Charleville, including Dalby, Chinchilla and Roma, plus north into Central Queensland to Taroom, Theodore, Moura, Banana and Biloela.

Roma sits in the middle of the Surat Basin, which makes our head office depot a practical launching point for urgent freight into gas and resources sites across the region.

Who uses it

Mostly resources and mining, construction, manufacturing and agribusiness customers — operations where an idle crew or a stopped plant costs far more per hour than a dedicated vehicle does.

Every vehicle carries GPS tracking, so while a hot shot is running you can be told where it actually is rather than where it ought to be.

What to tell us when you call

Hot shot FAQs

[[CONFIRM: typical response and dispatch time for an urgent consignment]]

Yes. We handle urgent consignments 24 hours a day, 7 days a week. Call 1300 192 737.

It is a dedicated movement, so it is priced on the vehicle and the distance rather than on weight alone, plus the current fuel levy. [[CONFIRM: any callout or after-hours rates]]

Yes, provided the supplier can release the goods. Give us the contact details and a reference when you call.

When a hot shot is the cheaper option

Comparing a hot shot to a general freight rate is the wrong comparison. The right one is against the cost of the thing that is stopped. A crew standing around, a plant not running, a harvest window closing or a rig waiting on a part will usually outrun a dedicated vehicle charge within hours.

The decision is usually simple once it is framed that way: if waiting for the next scheduled service costs more than the dedicated run, send the hot shot. If it does not, put it on the scheduled service and save the money for when it matters.

How the run is put together

Once you call, the job is matched to the nearest suitable vehicle and driver rather than waiting for a depot consolidation. The vehicle collects direct from wherever the item is — a supplier, a workshop, another carrier’s depot — and runs it straight through to the delivery point.

Because it is a dedicated movement there is no sorting, no transfer between vehicles and no waiting for a scheduled departure. GPS tracking on every vehicle means we can tell you where it is at any point along the way.

After-hours and weekend work

Urgent consignments are handled 24 hours a day, 7 days a week. Most hot shot calls come outside the hours when a normal freight booking could be made at all, which is rather the point of the service.

Our head office is at Roma in the Surat Basin, with depots at Brisbane, Toowoomba, Warwick and Charleville spread across the corridor.

Related services

If the freight can wait for a scheduled departure, general and express freight will be cheaper. If the item is oversize or over mass, it becomes an OSOM movement with permits and route planning, which takes longer to arrange.

Freight that cannot wait?

Call us now. We run urgent consignments 24 hours a day, 7 days a week.

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